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What is it: SCAR stands for Supplier Corrective Action Request and is a systematic approach to solving a quality concern by the supplier.

Why use it: SCAR is a request is made by the customer for a root cause remedy of a contractual non conformance.

  • To move from a problem notification system to a problem resolution system
  • Resolve issues at their source
  • Supplier accountability for root cause and corrective actions 
  • Improve efficiencies and costs
  • Improve incoming and outgoing Quality

Where to use it: A non conformance has been identified from a supplier, this can either be a product non conformance or a service non conformance.

When to use it: The use of a SCAR report is initiated after received incoming materials not meeting specifications.

How to use it: SCAR usually follows the following steps:

  • An issue with a product, component, or raw material is identified via various sources
    • Incoming inspection (AQL violation/Out of specification)
    • Consumer complaint
    • Production issue
  • A Supplier Corrective Action Report (SCAR) is created for quality/financial tracking
  • The person affected, the originator, raises a SCAR in the database on the process owner, the supplier, and tracks the progress
  • There is one SCAR raised for every NCR or group of similar NCR’s
  • Identification of supplier controlled material and source containment within 24 hours of being notified
  • Understanding of the issue by the supplier and definitive root cause and corrective action within 20-30 days of being notified
  • Implementation plan to address containment action within 21 days of being notified
  • Closure of the issue within the timeframe identified
  • Replication of the corrective action across similar products or processes

  Name
Format
Preview (Click to enlarge)
  Supplier Corrective Action Report (SCAR) Template 1
Microsoft Excel Format
Microsoft Excel
Format
Supplier Corrective Action Report (SCAR) Template 1
  Supplier Corrective Action Report (SCAR) Template 2 page 1
Microsoft Excel Format
Microsoft Excel
Format
Supplier Corrective Action Report (SCAR) Template 2 page 1
  Supplier Corrective Action Report (SCAR) Template 2 page 2
Microsoft Excel Format
Microsoft Excel
Format
Supplier Corrective Action Report (SCAR) Template 2 page 2
  Supplier Corrective Action Report (SCAR) Checksheet
Microsoft Excel Format
Microsoft Excel
Format
Supplier Corrective Action Report (SCAR) Checksheet
USD $14.95
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