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What is it: CARE stands for CUSTOMER ACCEPTANCE REVIEW & EVALUATION and is a checking station usually at the end of the production line checking key characteristics of the final product to the accepted customers expectations.

Why use it:

  • Protects your customer from non-conforming product, discrepancies and labeling errors.
  • Verifies that process controls are effective.
  • Provides information for rapid corrective action.
  • Supplements the approved control plan.
  • Applies to customer satisfaction items that are part related.

Where to use it: Used at an inspection station for a fully assembled product

When to use it: To check that product conforms to set standards from internal or external customer

How to use it:

  • The Plant Manager & Quality Manager should facilitate activities.
  • C.A.R.E. activities should remain until irreversible corrective action is in place and verified.

Preview (Click to enlarge)
  Instructions for using C.A.R.E
Adobe PDF Format
Adobe PDF
Customer Acceptance Review and Evaluation Instructions
  C.A.R.E Template
Microsoft Excel Format
Microsoft Excel
Customer Acceptance Review and Evaluation Template
USD $9.95
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